Rejection email: redirect to talent pool

OnsiteTone: Warm

Strong candidate, wrong role — stay in touch.

When to use this template

Use this for strong candidates who aren't the right fit for this specific role but whom you'd genuinely hire for a future one. This template is about preserving the relationship and making the next step clear: join the talent pool, opt into role alerts, or accept a calendar hold for a future conversation.

Send this only when you mean it. A talent-pool redirect that goes nowhere is worse than a clean rejection. Candidates can tell when the 'we'll stay in touch' line is a form letter.

If you have a CRM like Backrow, use it — tag the candidate, set a reminder, and reach out when something genuinely fits. That follow-through is the difference between a candidate who refers friends and one who vents on LinkedIn.

Considerations

  • Only use if you actually maintain a talent pool with an owner and a cadence.
  • Be specific: what roles, what timeline, what's the next step for them?
  • Include a link to your careers page or to opt into role alerts.
  • Set a follow-up reminder in your ATS/CRM the moment you send this.

The email template

Copy the version below and replace the {{placeholders}} with your specifics — or use the generator to fill everything in at once.

Email template
Subject

Staying in touch — {{role}} at {{company}}

Hi {{candidate_name}},

Thank you for the time and thought you put into interviewing for the {{role}} role at {{company}}. After the team debrief, we've decided to move forward with another candidate for this specific role.

Here's the thing: you made a real impression, and several of us want to keep the conversation open. We'd like to add you to our talent pool for roles in [AREA — e.g. backend engineering, product design] and reach back out when something that fits comes up. I've set a reminder on my side to do that.

If you'd like to stay proactively looped in on new roles, you can also opt in here: [CAREERS PAGE / ROLE ALERT LINK].

Thank you again — I'd genuinely like to find the right next thing with you at {{company}}.

Best,
{{your_name}}

How to personalize

Replace these placeholders before sending:

  • {{candidate_name}}
  • {{role}}
  • {{company}}
  • {{hiring_manager}}
  • {{your_name}}

For any rejection that follows a live conversation, add one specific detail from that conversation — a project they mentioned, a question they asked, something they built. One concrete reference turns a form letter into a message the candidate will remember.

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